This call was made by Head Public Affairs, NCC, Mrs Nnenna Ukoha, on Wednesday during the presentation of the commission’s Quarterly Industry Network Performance Reports at its headquarters.

While addressing the audience including media practitioners who joined virtually, Mrs Ukoha said, “In reporting industry data to Nigerians and the world, we encourage what we call constructive framing, which does not mean ignoring sectoral challenges, far from it. Rather, it means presenting issues in a way that highlights progress alongside challenges, shows the solutions being deployed, reflects the investments and innovations shaping the sector, recognizes improvements in quality of service and experience, and supports industry resilience.

Earlier, the NCC spokesperson said,”Our objective today is straightforward: to deepen your understanding of the NCC’s quarterly performance data and to equip you with practical insights on how best to integrate these findings into your reporting.

“Therefore, this session gives you access not only to the data itself, but also to the context behind it, context that ensures accuracy, prevents misinterpretation, and ultimately enhances the quality of information reaching the public.

Ukoha highlighted the fact that the “quarterly performance reports provide rich material for daily news coverage, feature stories, data‑driven investigative reporting, background analysis for interviews, and sector monitoring dashboards used by your newsrooms.”

The reports presented in general noted overall improvement in network performance, gaps between rural and urban areas as well as unsteady service along some roads.The reports also highlighted that some telecom providers are better than others in terms of their service quality, according to available data.